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  Managed Services
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Many of our clients prefer a comprehensive, all-inclusive support package that is billed on a fixed monthly cost basis. For clients with these needs, we offer a comprehensive Managed Services package that includes proactive monitoring of vital network resources, unlimited IT help desk support when needed and offsite data backup.   

Our Managed Services packages are customized to meet the needs of each individual clients' unique situation. The following is a summary of the options that can be included in our managed services packages:

  • Proactive monitoring of vital network components
  • Monitoring of your server infrastructure
  • Monitoring of your local and offsite data backup
  • Monthly test restores of data backup files to insure backups are working correctly
  • Offsite data backup with unlimited storage capacity (90+ day archive)
  • Includes third party technical vendor management
  • Remote IT Help Desk support
  • On demand IT support services (IT Help Desk)
  • Hosted Corporate E-mail services (Hosted Exchange)
  • Hosted VoIP Phone services (Hosted VoIP)
  • Hosted Windows Office Environment (Virtual Office)

The MicroTech team understands that our clients want their IT vendor to quickly resolve their technology issues while not having to worry about the unknown of what the repair bill is going to cost. For these clients our Managed Services packages are an ideal fit. Our Managed Services packages are customized to each specific client’s needs and budget. Your office’s IT needs will be managed by a team of technicians that will be familiar with your staff and the technical needs of the office. When you call in for service, you are not calling into a large call center located in some faraway place. You will be working with the same team of support technicians each time you contact us.

Implementing a customized managed service agreement for your technology support needs will give you peace of mind. Because managed services agreements are based on a preventative approach more than a reactive approach, your network will experience less of the service-effecting issues that hinder your staff productivity. With this in mind you can rest assured that you will be in good hands by choosing MicroTech to manage your technology needs.

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  Testimonials
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"Petersen-Dean Roofing Systems contracted with MicroTech Systems in the spring of 2006 to assist with the technology transition of a cmpany we had recently purchased in Stuart, Florida.

During the initial transition process, we developed an excellent working relationship with MicroTech and based on that began using them to support our other Florida operations."
-James Vander Biezen, Petersen Dean Roofing and Solar Systems - Florida
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