10DLC Terms & Conditions

Privacy Policy for 10DLC Messaging

Last Updated: January 14th, 2025

  1. Introduction
     MicroTech Systems of Florida (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard information related to our 10DLC messaging services. By using our SMS service, you agree to the practices described in this Privacy Policy.
  1. Purpose of SMS Communication Our SMS service is designed to:
    • Facilitate troubleshooting.
    • Confirm service functionality.
    • Ensure efficient resolution of technical issues.
    • Provide account-related updates.

    Messages are sent exclusively for service-related purposes to improve communication and enhance customer experience. These SMS numbers are not publicly advertised and are used only during specific service interactions or internal testing.

  1. Information We Collect When you use our SMS service, we may collect the following information:
    • Your mobile phone number.
    • Message content sent to and received from our SMS number.
    • Usage data, including timestamps and frequency of messages.
  1. Opt-In Process By texting our number, you explicitly consent to receive service-related text messages from MicroTech Systems of Florida. Consent is collected when users:
    • Send a message to our SMS number provided in email or phone communications.
    • Acknowledge the terms and conditions of our SMS service.
  1. Message Disclosures
    • Message frequency varies depending on the nature of your interactions.
    • Standard messaging and data rates may apply based on your mobile carrier’s plan.
    • For assistance, reply “HELP.”
    • To unsubscribe, reply “STOP.”
  1. Information Sharing and Disclosure MicroTech Systems of Florida does not share your mobile opt-in information with third parties for marketing purposes. Your information may only be shared under the following circumstances:
    • With service providers who assist in delivering our services.
    • When required by law or to comply with legal obligations.
  1. Data Security We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no transmission method over the internet is entirely secure, and we cannot guarantee absolute security.
  1. Retention of Information We retain information collected through our SMS service only as long as necessary for service-related purposes or as required by law.
  1. User Rights You have the following rights concerning your information:
    • To access and review the data we collect.
    • To request corrections to your information.
    • To opt out of receiving SMS messages by replying “STOP.”
  1. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be effective upon posting the revised policy on our website.
  1. Contact Us For questions or concerns about this Privacy Policy or your information, please contact us at:
    MicroTech Systems of Florida, LLC
    100 SW Albany Ave, Ste 110, Stuart, FL 34994
    Support@MicroTechNow.com
    (772) 878-6789